Maintenance Requests

Under the NSW residential tenancy laws, an 'urgent repair' means:

• a gas leak

• a dangerous electrical fault

• flooding or serious flood damage

• serious storm or fire damage

• a failure or breakdown of the gas, electricity or water supply to the property

• a failure or breakdown of any essential service for hot water, cooking, heating, cooling or laundering

• a fault or damage which makes the property unsafe or insecure

• a burst water service

• an appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that a substantial amount of water is being wasted

• a blocked or broken toilet

• a serious roof leak.

The tenant must notify the landlord or agent of urgent repair needs straight away. For any after-hours urgent repairs, please contact the office on 03 5027 3666.

For non-urgent repairs, please fill in the below maintenance request form, and this will be addressed in a timely manner.